New Orleans Property Services

Our agents

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Gaynell Bernades-Hunt

A native of the New Orleans area, Gaynell is a graduate of Charity Hospital School of Nursing (Diploma, Registered Nurse) and The College of St Francis (BS, Health Science). After a lengthy nursing career at Charity Hospital and LSU Interim Hospital, she pursued an education in Real Estate. Gaynell is passionate about the community. She has done extensive volunteer work with Infancy to Independence, Girl Scouts and is currently serving as a member of The Gap Research Committee for The New Orleans Fix My Streets Campaign.
01/05/2016 – user8166078
Bought a Multiple Occupancy home in 2015 for approximately $700K in Uptown, New Orleans, LA.

Gaynell did a fantastic job! She was helpful and knowledgable and worked hard to help us find a home that we love, then guided us through our entire home-buying process. She is honest and has integrity, and I never for a second doubted that she had our best interest at heart.

Highly likely to recommend
04/02/2015 – nbsdesign
I have known Gaynell for nearly 20 years. She has exceptional knowledge of the greater New Orleans area, is very thorough, dependable, and persistent. Gaynell is a great communicator, professional, committed, and a person of integrity. I would be delighted to work with her anytime.

Highly likely to recommend
03/19/2015 – tmarmst1
Helped me rent a Multi Family home in Lakeview, New Orleans, LA.

I have leased a residence through Gaynell since 2013 and I have known her to be nothing but professional, courteous, and friendly. She is very easy to deal with and is willing to help 24/7. I would highly recommend using her services, and personally look forward to working with her again in the future.Less


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Kelly Serio

Born and raised in the New Orleans area, Kelly is a graduate of Mt. Carmel Academy and the University of New Orleans. After graduating college, she worked as a Pharmaceutical sales representative for both Glaxo and Merck. Her passion for real estate began with the purchase of her first home in Covington, Louisiana, on her 26th birthday. Kelly and her husband, of now 20 years, made the decision upon the birth of their first child that she would stay home to raise the kids. She has happily dedicated the last 18 years to their 3 children, and with their oldest going to college next year, she is now able to re energize her passion.  With her extensive knowledge of the Northshore and New Orleans area, she is ecstatic to be back selling again in this real estate market.


Published Review 2016
Here is what user9976233 wrote:
How likely are you to recommend Kelly Serio?
highly likely

I recently moved back to New Orleans and decided it was the right time to purchase my first home. Because this was my first time going through the process I had a lot of questions and wanted to find just the right place. This took some time and a lot of property walk-throughs. Kelly took the time to get to know me to understand just what I wanted and searched through options every day to send to me. She was professional and quick to provide me with options and to take me to see the properties. Her work ethic was great and she knew just what questions to ask on our visits. Kelly’s responsiveness to my questions, day or night, was outstanding and her ability to educate me throughout was amazing. We stumbled upon a few properties that I really liked that were all under contract by the time I agreed to set up time to go see them. I was out of town when she stumbled upon one she knew I would like so she went to the property and sent me videos of each room so it was just like I was there myself. We ended up making an offer before I even had a chance to see the property in person! If we hadn’t I would have lost the house because they received several offers before I returned home. I ended up loving the home, just like she said I would, when I returned home and visited it. She walked me through the inspection and each step after that and was able to negotiate with the selling party to ensure my first home buying experience went as seamless as possible. She did alot of work behind the scenes to ensure negotiations were in my best interest. I was confident I was in good hands. Kelly even brought me a celebratory care package to the closing including champagne, cheese, crackers, etc… ! Kelly has continued to keep in touch even after I moved in to my new home to help me follow through on a few minor items I found that needed attention once living in the space. She has even put me in contact with another client of hers because she noticed the light fixtures in the house would interest me (and they were not that client’s taste). This may enable me to find the fixtures I want cheaper or maybe even for free. She continuously looks for ways to help, she personalized the process throughout and is a pleasure to work with. I will definitely recommend her to any of my friends if they are ever in the market! I am thankful to have found her:)

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Shannon Essert

Returning to New Orleans with her husband in 2012 after her husband’s retirement from the Coast Guard, Shannon has over 20 years’ experience in sales, including marketing/advertising, insurance and real estate.   As a military wife, Shannon understands firsthand the stress and the excitement of moving to a new home and new surroundings.  She realized her love for history, architecture and culture early on in her life as a licensed, professional tour guide in such amazing cities as Boston, Key West and Washington, DC; and although she has resided in numerous cities across the United States, and traveled abroad to even more, no other city is quite like the Crescent City.  The style, diversity, and most of all the traditions of this town are why Shannon, her husband, and their four children love to call New Orleans home. With her passion for helping others, Shannon would love to show you around and get you all jazzed-up about a new home here in the Big Easy.