New Orleans Property Services

Our agents


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Kelly Serio

Born and raised in the New Orleans area, Kelly is a graduate of Mt. Carmel Academy and the University of New Orleans. After graduating college, she worked as a Pharmaceutical sales representative for both Glaxo and Merck. Her passion for real estate began with the purchase of her first home in Covington, Louisiana, on her 26th birthday. Kelly and her husband, of now 20 years, made the decision upon the birth of their first child that she would stay home to raise the kids. She has happily dedicated the last 18 years to their 3 children, and with their oldest going to college next year, she is now able to re energize her passion.  With her extensive knowledge of the Northshore and New Orleans area, she is ecstatic to be back selling again in this real estate market.


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Shannon Essert

Returning to New Orleans with her husband in 2012 after her husband’s retirement from the Coast Guard, Shannon has over 20 years’ experience in sales, including marketing/advertising, insurance and real estate.   As a military wife, Shannon understands firsthand the stress and the excitement of moving to a new home and new surroundings.  She realized her love for history, architecture and culture early on in her life as a licensed, professional tour guide in such amazing cities as Boston, Key West and Washington, DC; and although she has resided in numerous cities across the United States, and traveled abroad to even more, no other city is quite like the Crescent City.  The style, diversity, and most of all the traditions of this town are why Shannon, her husband, and their four children love to call New Orleans home. With her passion for helping others, Shannon would love to show you around and get you all jazzed-up about a new home here in the Big Easy.

  • Reviews


    Kari Kramer Ayala is one of the best realtors New Orleans has to offer. As a young family, we had quite a specific list of requirements for what we wanted in a new home, Kari worked hard to find us exactly what we needed. Over three years, she patiently... (more)


    I just bought my first house with Kari's help, and I'm so glad she was my agent! I'd never looked at houses before, and the thought of buying and navigating the market was terrifying. From the very beginning of the process, Kari was very helpful and patient... (more)


    Kari by far has been the most professional, hardest working, and smart realtor with whom I have ever worked. Did I mention patient and available? I never had a question unanswered or an email ignored. There is just simply no comparison to other realtors... (more)

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